Privacy policy

Last updated: October 8, 2026

This Privacy Policy explains how Gear 2 Go ("we," "us," or "our") collects, uses, and shares your personal information when you visit or buy from our online store (the "Site").

Information we collect

  • Information you give us: your name, email address, shipping and billing address, phone number, and order details when you place an order, contact us, or join our email list.
  • Payment information: payments are processed by Shopify and its payment partners. We do not see or store your full card number.
  • Device and usage information: when you browse the Site, we and our service providers automatically collect information such as your browser type, IP address, pages viewed, and how you arrived at the Site, using cookies and similar technologies.

How we use your information

  • To process, ship, and deliver your orders, and to send order and shipping updates.
  • To respond to your questions and provide customer support.
  • To send marketing emails if you've signed up for them. You can unsubscribe at any time using the link in any email.
  • To keep the Site secure, prevent fraud, and understand how the Site is used so we can improve it.
  • To comply with legal obligations.

How we share your information

We don't sell your personal information. We share it only with service providers who help us run the store, such as Shopify (our e-commerce platform), payment processors, shipping carriers, and email and analytics tools, and only as needed for them to provide their services. We may also share information when required by law or to protect our rights.

Cookies

We use cookies to keep your cart working, remember your preferences, and understand how the Site is used. You can control cookies through your browser settings. Blocking some cookies may affect how the Site works.

Data retention

We keep order information for our records unless and until you ask us to delete it, except where we're required to keep it for legal, tax, or accounting reasons.

Your rights

You can ask to access, correct, or delete the personal information we hold about you by emailing gear2go.co@gmail.com. Depending on where you live, you may have additional rights under local law, and we'll honor those requests as required.

Children

The Site is not intended for children under 13, and we don't knowingly collect personal information from them.

Changes

We may update this policy from time to time. When we do, we'll change the "Last updated" date above.

Contact

Questions about your privacy? Email gear2go.co@gmail.com. Gear 2 Go, Cleveland, Ohio, United States.